ER Marketing | Full-Service Marketing Advertising Agency Kansas City

Real opportunity

JOB TITLE: Office Administrator

WHO WE ARE: a full-service B2B marketing agency located in Kansas City’s River Market, ER Marketing celebrated its 10th anniversary in 2011. Our client experience is broad, from building materials, software and tools to healthcare consulting, insurance brokerage and consumer retail.

JOB PURPOSE: To facilitate the operations function of the office and ensure consistency and compliance across multiple functions.  In basic terms, help ER Marketing run better.


  • Communication
    • Sort and distribute mail daily
    • Assure that oral communication (both in person and by phone) is relayed to appropriate personnel
    • Assure requested announcements and information is communicated throughout office
    • Maintain phone system and answer phone for consistency of ERM voice
  • Office Instruments:
    • Primary liaison with landlord and other service providers
    • Maintain computer and internet system
    • Maintain an adequate inventory of office supplies
    • Monitor the use of supplies and equipment
    • Coordinate the repair and maintenance of office equipment
    • Keep track of supply levels and order office supplies while managing office supply expense budget
  • Office Equipment/Technology:
    • The point person for all office equipment in regard to maintenance requirements, suggested upgrades and working with outside suppliers when problems arise
  • Data:
    • Organize records, data and monthly reports as required by owners
    • Develop a comprehensive and easy-to-follow filing system for invoices, receipts, client information and other important documents
  • Bookkeeping:
    • Track client billing
    • Compile employee hours reporting
    • Expense payments performing A/R and A/P processes working with outside accountant
    • Responsible for setting up reporting
  • Meeting and Event Planning:
    • Responsible for on and off-site meeting arrangements, events and other event planning as necessary
    • Primary person responsible for coordinating all meetings (in-person and conference calls) to ensure consistency of quality
  • HR Management:
    • Responsible for new employee paperwork, benefits information and updates as necessary
    • Establish and maintain the appropriate employee paperwork including benefits, PTO and procedure documents
  • Traffic Management:
    • Handle key components of closing jobs with the agency including, but not limited to:
      • Closing job on agency systems
      • Collecting sample
      • Managing process to get photo of samples and creation of portfolio images, cards and website updates

QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to handle multiple tasks and prioritize.
  • Superior organization skills and tremendous attention to detail.
  • Team-oriented while fulfilling a support role.
  • Ability to handle stressful situations, including interpersonal tact while meeting deadlines.


  • MS Office including Word, Excel, PowerPoint, Outlook
  • Mac OS experience preferred but not required
  • Ability to learn new systems quickly, including project management, time tracking and others.
ER Marketing512 Delaware St. Kansas City, MO 64105 (816) 471-1400